Gaming is for enjoyment, not stress. sona110 is with you every step of the way toward responsible play.
Every day, millions of people play on sona110 — casino, Sports Betting, slots, bingo. For most, it's simply a fun way to unwind and keep the mind engaged during leisure time. But we know that for some, gaming can occasionally get out of hand.
That's why sona110 has built responsible gambling into the core of its platform from day one — not just as a policy on paper, but through real tools, practical support, and clear guidance in Bengali.
On this page you'll find — signs of gaming addiction, how sona110's protection tools work, ways to help yourself or a loved one, and a simple self-assessment checklist.
Our commitment: sona110's responsible gaming tools are completely free and available at any time — just log in and activate them from Settings.
Players play responsibly
Support Is Always Here
Protection Tools Are Free
Tools we provide to help you stay in control of your gaming — all completely free
Set your own daily, weekly, or monthly deposit cap. It takes effect immediately once set. Increasing the limit requires a 24-hour waiting period — reducing it is instant.
SetDecide in advance how long you'll play in a single session. When time is up, the platform will prompt you to take a break. This reduces the risk of losing track of time.
SetIf you need a short break, pause your account for 24 hours, 7 days, or 30 days. No deposits or gameplay will be possible during this period.
ActivateIf you need a longer break, take advantage of account closure for 3 months, 6 months, 1 year, or permanently. If you attempt to create a new account during an exclusion period, our system will automatically block it.
ApplyPop-up notifications will appear at regular intervals showing how long you've played and how much you've won or lost. A reality check goes a long way.
ActivateThe game will automatically stop once you've reached a set loss amount. Stay in direct control of your financial losses yourself.
SetGaming addiction doesn't happen overnight. It creeps up gradually. If you notice the following signs in yourself or someone you care about, take action right away.
Trying to "recover" losses by betting more after a loss is the biggest red flag of all.
Setting aside rent, grocery, or household money for gaming, or borrowing to fund it.
Hiding from family or friends how much you're playing or how much you've lost.
Telling yourself "just a little more" — then finding you can't stop, caught in the same loop again and again.
Feeling restless, irritable, or unable to sleep when not gaming.
Gaming cutting into time spent on work, study, or family.
Ask yourself the questions below. If you answer "yes" to two or more, please talk to us.
Result: Answering "Yes" to 2 or more questions means it's time to get help. Reach out to our 24/7 support — without hesitation.
Keep in Mind: Asking for help isn't weakness — it takes courage. The sona110 support team will listen without judgment.
Activate your protection tools in just a few clicks
Go to sona110.pro and log in with your username and password.
Click the profile icon in the top right corner and select the "Responsible Gaming" section.
Set a deposit limit, session time, cooling-off period, or self-exclusion — whatever you need.
Set limits that match your budget and time. Our support team is here to help whenever you need it.
Once confirmed, it takes effect immediately. You'll also receive a confirmation message by email.
Even without an account, you can request self-exclusion through our support team. Email us at [email protected] — we'll respond within 24 hours.
Six simple principles for building healthy gaming habits on sona110
Decide how much you're willing to spend before you start playing. Once you've lost that amount, stop — don't chase losses hoping for a win.
Gaming is not a source of income. It's entertainment — just like going to the cinema. A win is a bonus, not the goal.
Playing for hours on end is harmful. Watch the clock, take breaks in between, and make time for family.
Chasing losses with bigger bets almost always leads to losing even more.
Let the people close to you know how much you're playing. Don't dismiss their concerns — they come from a place of care.
Feeling like you're losing control? Contact sona110 Support right away. We're here for you.
For any responsible gaming support, email us at: [email protected] — We respond in Bengali 24/7. Contact us Terms and Conditions or Privacy Policy Also read this page. 18+ | For adults only.